Support

FAQ

Our Frequently Asked Questions will help you to fix the most common problems.

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Online Ticketing Portal

Using our ticketing system customers can submit support tickets which can be submitted 24/7 and a response is usually given within 2 – 3 hours within normal working hours.

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Remote Support

Using the latest in secure remote technology customers can request a remote support session to resolve technical problems during normal work hours Monday to Friday 09:00 – 17:30.

Technical Support Desk

We can provide assistance to our customers over the phone by talking with a member of our support team during normal work hours Monday to Friday 09:00 – 17:30.