Privacy Statement - Smart Factory

Privacy Statement

Identity

Smart Factory Solutions Ltd, trading as SmartFactory is based in the NEXUS Innovation Centre in the University of Limerick. IRELAND.
Our full contact details can be found here; https://smartfactory.ie/about-us/contact/
SmartFactory respects your rights to privacy and to the protection of your personal information. The purpose of this privacy notice is to explain how we collect and use personal information for the provision of our products and services and the day-to-day running of our business.

Purpose

SmartFactory will retain personal data for the purposes of;
1. Contacting customers to process orders and service requests
2. For the provision of updates of our products and services

Disclosure

We will not share your information with anyone outside SmartFactory except;
1. Where we have your permission
2. Where required for your product or service
3. Where we are required by law and to law enforcement agencies, judicial bodies, government entities, tax authorities or regulatory bodies around the world.

Right of Access

SmartFactory will provide a copy of your personal data on request.
We will reply within 21 days.

Right of rectification or erasure

At any stage, you have a right to have your personal data ammended or corrected. This can be facilitated upon request.
We will reply within 21 days.

Security

SmartFactory takes our security responsibilities seriously, employing the most appropriate physical and technical measures, including staff training and awareness and we review these measures regularly.

Accurate, complete and up-to-date

SmartFactory will hold only accurate, complete and up-to-date data for valid business purposes.

Adequate, relevant, not excessive

It is our policy to regularly review all data supplied/obtained and delete that which is not necessary, or which is no longer necessary.

Retention

SmartFactory will not hold your data for longer than is necessary for the purpose(s) for which they were obtained.